Terms of Service

Terms of Service – HINISO.IN

Welcome to HINISO.IN! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General Information

This website is operated by HINISO. Throughout the site, the terms “we”, “us” and “our” refer to HINISO. By using this site or placing an order, you agree to comply with all applicable laws and these Terms.

2. Use of Our Website

  • You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You may not use our products for any illegal or unauthorized purpose.

3. Product Information

  • We make every effort to display accurate product details, prices, and images.

  • Prices are inclusive of applicable taxes unless otherwise stated.

  • Product availability and pricing are subject to change without prior notice.

4. Order Process

  • Once an order is placed, you will receive a confirmation email.

  • We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.

  • Orders will be processed only after successful payment verification.

5. Shipping & Delivery

  • Orders are typically dispatched within 1–3 business days.

  • Delivery times vary based on location and courier partners.

  • Shipping is free unless mentioned otherwise during checkout.

6. Returns & Refunds

  • Returns are accepted within 3 days of delivery for unused items only.

  • Refunds are processed only for items with genuine technical defects.

  • Please refer to our Refund & Return Policy for full details.

7. User Account

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We are not liable for any unauthorized access resulting from your failure to protect login details.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Intellectual Property

  • All content, branding, product descriptions, and media on HINISO.IN are the property of HINISO and may not be reused without permission.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.