Shipping Policy

Shipping Policy – HINISO.IN

At HINISO.IN, we aim to deliver your smart lifestyle gadgets quickly, safely, and efficiently. Please review our shipping policy before placing your order.

🚚 Order Processing

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Once your order is shipped, you will receive a tracking ID via email/SMS to monitor your shipment.

🇮🇳 Shipping Coverage

  • We currently deliver to all serviceable PIN codes across India.

  • If your area is non-serviceable, our team will contact you for alternate arrangements or a full refund.

💸 Shipping Charges

  • Standard Shipping: FREE on all prepaid orders.

  • In rare cases, bulky or remote-area deliveries may attract an additional fee. If applicable, you’ll be notified at checkout.

⏱️ Estimated Delivery Time

  • Metro Cities: 2–5 business days

  • Tier 2 & 3 Cities: 4–7 business days

  • Remote Areas: 6–10 business days

Note: Delivery timelines may vary due to external factors such as weather, courier delays, or local restrictions.

📦 Packaging & Safety

  • All products are packed with protective cushioning and safety seals.

  • We ensure that fragile items like electronic gadgets are shipped using damage-proof packaging.

❗ Order Delays or Issues

  • If your order is delayed or tracking is unresponsive for more than 3 days, contact us immediately at:
    📧 photomediaofficial01@gmail.com
    📞 WhatsApp/Call support (9560545066)

🔁 Failed Delivery Attempts

  • Our courier partner will attempt delivery up to 3 times.

  • If the delivery fails due to incorrect address or phone number, the order will be returned, and re-shipping charges may apply.

💼 Business Orders / Bulk Shipping

  • For bulk or B2B orders, please contact us directly for custom delivery arrangements and estimated lead times.